The rebate was paid months ago.It can still be taken back.
We keep every claim you filed, the invoices under it and the clause it was claimed under, in one dated file.
- Claims filed
- Invoices under it
- Clause it rests on
- Date it went out
The first pass is free while we onboard the first ten distributors.

Your clock and theirs, in one agreement
Two of these three periods are in the exhibit. The third is not.
Cisco Systems and ScanSource, Amendment No. 21, Exhibit 10.59
- Your window to file a promotional claim30 days
Under the terms for promotional claims. From the date of sale, or the 10th business day of the next month, whichever falls first. Late claims are rejected.
- Their notice before they audit your records7 days
Notice, rather than a deadline you set. What has to be ready by day seven is quoted below.
- How far back that audit reachesNo limit stated
Section 17.2 grants the audit on notice and sets no period that the audit may cover.
The same exhibit lets Cisco ask for a rebate back, or reduce future rebates, where one was paid incorrectly, and has the distributor repay claims already paid where the sale under them came back.
We did not find a supplier agreement from an HVAC, plumbing or electrical distributor in the public filings we searched, so the paper here comes from other industries. It shows the shape of a clause. It is not evidence about your trade. The agreement transcribed above is a technology distribution agreement, and it is here for the shape of its clauses rather than for the trade it came from. How we searched
What ends up in the file
Every claim, its invoices and its clause, off the same three files.
- 01
Price every line
Each purchase line priced under the agreement and set against what the statement paid.
- 02
Name the clause
The paragraph in your own agreement that governs the figure they paid.
- 03
Date every claim
What went out, on what day, and every correction that followed it.
- 04
Keep it ready
One export per supplier, built each period rather than after the letter.
The next question, and the trades we do this for: Rebate accrual · Electrical · Plumbing · HVAC · PVF · Industrial & MRO
Three in four of the agreements we counted let them look
Our count over 1,495 contract exhibits from 913 filers. The method is in the article and the list is not published.
of the 1,495 rebate agreements we counted give the supplier the right to audit what you claimed
Our count of 1,495 agreements, started from SEC EDGAR full text search. List not published“Distributor shall make these records available for audit by or on behalf of Cisco upon seven days’ prior written notice, during regular business hours, at Distributor’s principal place of business or such other of Distributor’s locations where Distributor may maintain relevant records.”
Seven days from the letter to somebody sitting at your desk. The sentence directly above this one is the obligation it rests on, which is full, true and accurate records of every product distributed, by serial number, kept to generally accepted accounting principles.
Questions about this page
Every claim you filed against that supplier, the invoices under each one, the clause it was claimed under and the date it went out, as one export. Where a claim was corrected or resubmitted, both versions are in it with their own dates. None of it is reconstructed after the letter arrives, which is the part that matters when somebody is checking dates.
The audit clause drawn on this page sets no period, and that is a statement about that one exhibit and not about yours. Your agreement may set a limit, and the audit paragraph is where to look for it. The file is built every period, so what you can hand over does not depend on how far back the question goes.
See it before you send anything
- See the live demoReal screens, made-up distributor. Opens in a new tab.
- See the three plansThree plans, with the sizes they are priced for on the page.
What it costs, which files we need and how your data is handled are answered once, in one place each: Pricing · Questions on the statement audit
Send one statement and see what the file looks like.
One statement and the purchase export covering the same period. We send back every claim, the invoices under it and the clause behind each figure.
Free while we onboard the first ten distributors.