The window to claim a rebate runs from a date in your own records.And it closes quietly.
We read the window out of each agreement, count it from the date that clause names, and show you which claims are still open.
- Signed agreement
- Claim window
- Date of sale
- Credit note
The first pass is free while we onboard the first ten distributors.

One agreement, three deadlines, three different dates
Every window below is transcribed from the clause that sets it.
| Agreement | The clock starts at | The window | Then |
|---|---|---|---|
| Cisco and ScanSource, promotional claims | Clock starts at the date of sale | 30 days | Then Automatically rejected, with no liability to honor it |
| Cisco and ScanSource, promotional claims | Clock starts at the month of sale | The 10th business day of the month that follows | Then Invalid, and refused |
| Cisco and ScanSource, price protection | Clock starts at the effective date of a price decrease | 30 days | Then Rejected, unless the parties agree otherwise |
We did not find a supplier agreement from an HVAC, plumbing or electrical distributor in the public filings we searched, so the paper here comes from other industries. It shows the shape of a clause. It is not evidence about your trade. The Cisco exhibit is a technology distributor’s agreement and the other document is a software license, so both are quoted for the clause each one carries and not for the trade it came from. How we searched
What the first pass does with three files
Your agreements, one statement and the purchase export. Nothing here asks your IT department for anything.
- 01
Read the window
Out of the agreement that governs the claim, in that clause’s own words.
- 02
Price every line
Each purchase line priced under the agreement, then set against what the statement paid.
- 03
Count from your date
From the date the clause names, taken off your invoice line and not off their statement.
- 04
Show what is open
Which claims are still inside their window, and which one closes first.
The next question, and the trades we do this for: Supplier audits · Electrical · Plumbing · HVAC · PVF · Industrial & MRO
The window closes on a credit that never arrived
Sixty days, counted from the day the money should have come.
to dispute a credit you received, or one you never received, in another agreement
Microsoft Services Provider License Agreement, Exhibit 10.115, SEC EDGAR“You must notify Microsoft of any issues regarding the amount of the Rebate Amount issued (or not issued) to you no later than sixty (60) days following your receipt (or failure to receive) a credit for the applicable Rebate Period. You waive any and all right to dispute the amount of a credit if you do not notify Microsoft within such sixty (60) day period.”
Read the words in the brackets. The window closes on a payment that never came, counted from the day it should have come.
Questions about this page
Both, and the first pass shows you the earlier of the two with the sentence that sets each one. Where an agreement counts from the date of sale, that date comes off your own invoice line rather than off the statement they sent. Where an agreement names no window at all, the first pass says so instead of assuming one for you.
Not necessarily. In that exhibit it sits under the terms for promotional claims, and your own agreement may set a different window or none at all. Which clause governs your money is the first thing the first pass reads and the first thing it tells you.
See it before you send anything
- See the live demoReal screens, made-up distributor. Opens in a new tab.
- See the three plansThree plans, with the sizes they are priced for on the page.
What it costs, which files we need and how your data is handled are answered once, in one place each: Pricing · Questions on the statement audit
Find out which windows are still open.
Send one statement and the purchase export covering the same period. We read the window out of the agreement that governs each line and send back the date each claim closes.
Free while we onboard the first ten distributors.